Terms and Conditions
Access Health Medical Financing
Last updated: 03/04/2025
Table of Contents
Terms and Conditions for Access Health
This document outlines your rights and obligations when using Access Health's medical financing services. Please read carefully before proceeding.
1. Introduction
Welcome to Access Health ("we," "our," or "us"). By using our medical financing services provided in partnership with Pezesha Africa and regulated by the Central Bank of Kenya under the Digital Credit Providers Regulations, 2022, you agree to these Terms and Conditions. Please read them carefully.
2. Definitions
- User: Any individual registered for Access Health services
- Loan: A medical bill financing agreement provided by Access Health
- Interest Rate: The applicable daily interest rate as per the loan bracket
- Default: Failure to repay the loan within the agreed period
- Compliance: Adherence to CBK and data protection regulations
- Platform: Access Health's digital medical financing platform and services
3. Eligibility Requirements
- Kenyan Citizen/Resident, 18 years and above with valid identification
- Valid national ID and active mobile money account
- Verifiable source of income or employment
4. Services Provided
- Medical Financing: Loan amounts from KES 500 to KES 100,000
- Flexible Repayment: Plans ranging from 2 months to 1 year
- Mobile Payment: M-Pesa, Airtel Money integration
5. Loan Terms & Fees
| Fee Type | Amount | Description |
|---|---|---|
| Interest Rate | 0.2% - 0.5% per day | Based on loan bracket |
| Subscription | KES 300/month | Monthly platform fee |
| Loan Processing | KES 500 | Per loan application |
| POS Payment | KES 300 | Card payment fee |
| Online Payment | KES 200 | Online transaction fee |
6. Default and Penalties
Critical Notice
A loan is considered in default if not repaid within the agreed period. This impacts your credit score significantly.
- Late Payment: 5% penalty on outstanding balance per month
- CRB Reporting: Defaults over 90 days reported to Credit Reference Bureaus
- Legal Action: We reserve the right to pursue legal action for persistent defaults
7. Data Protection & Privacy
- Data Collection: We collect only essential data for loan processing and compliance
- Security: All data encrypted and stored per Kenya's Data Protection Act
- Third-Party: No sharing without consent, except as required by law
8. Risk Disclosure
- Borrow Responsibly: Only borrow what you can comfortably repay
- Medical Use Only: Loans strictly for medical purposes
- Credit Impact: Defaulting negatively affects your credit score
9. Amendments to Terms
Access Health reserves the right to update these Terms and Conditions at any time.
Users will be notified via email or SMS at least 30 days before changes take effect.
10. Governing Law
These Terms are governed by the laws of the Republic of Kenya. All disputes shall be resolved through arbitration in Nairobi, Kenya.
11. Contact Us
Questions About Our Terms?
We're here to help with any questions or concerns.
